I have Jaunty Jackelope and when I want to delete my private data on Firefox, it does not respond. How can I solve this?

asked 10 May '10, 10:13

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guy
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edited 10 May '10, 17:36

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Please accept an answer, or provide more details on what you're looking for.

(14 Jun '11, 11:46) rfelsburg ♦



Try it with a new, clean profile. If it fails, too, reinstall Firefox and clean its settings folder.

If it works with a clean profile, throw away your profile.

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answered 10 May '10, 17:31

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guerda
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Have you checked the error console (Tools->Error Console, or Ctrl+Shift+J)? Is there any relevant information in it?

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answered 10 May '10, 10:23

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Jazz ♦
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I think it's a corrupted profile perhaps, so I have to agree with guerda on this one. I ran Jaunty for awhile with the daily builds of Firefox and never had this issue. Oncey ou get your Firefox fixed, I strongly suggest installing and using the FEBE extension.

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answered 12 May '10, 15:19

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Ron ♦
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What is the FEBE extension?

(14 May '10, 00:26) smeezekitty

http://softwarebychuck.com/febe/febe.html

(14 May '10, 17:26) Ron ♦

Everyone has assumed you know where your profile is stored. In the event you don't know then open your home folder, enter ctl-h to expose hidden files. Scan down to .mozilla and that's your profile folder. If you are going to replace Firefox anyway just zap the whole folder and you're done.

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answered 13 May '10, 01:32

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FewClues
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Install bleachbit and try running that.

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answered 14 Jun '11, 15:26

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Ron ♦
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accept rate: 13%

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Asked: 10 May '10, 10:13

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Last updated: 14 Jun '11, 15:26

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