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Linux - Laptop and Netbook Having a problem installing or configuring Linux on your laptop? Need help running Linux on your netbook? This forum is for you. This forum is for any topics relating to Linux and either traditional laptops or netbooks (such as the Asus EEE PC, Everex CloudBook or MSI Wind).

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Old 06-28-2023, 11:32 AM   #1
Suyacat
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No audio from laptop speakers or headphones from any distro - ASUS ZenBook UX434IQ (UM433IQ)


So with the titled laptop model, I have tried installing multiple distros, but for the sake of this thread lets just say I'm going with Pop OS because it's easy (might want NixOS later). The laptop currently runs Windows 10, I will completely replace that with Linux.

When I boot up from a live CD, there is no audio from the laptop speakers or headphones. From lspci, I see that Pop OS DOES detect the sound cards. When I install and open Pavucontrol and play a youtube video, there does appear to be playback showing (the little volume bar goes up and down as something is playing). Furthermore, when I plug in a monitor via HDMI, the monitor DOES have sound.

I tried messing with all parts of alsamixer (moving the volume bars up and down), and that has not helped. Pop OS runs Pipewire, so I tried restarting and reinstalling that to no avail. Wiping the configs as well (basically what is described in this link: https://support.system76.com/articles/audio/) so they reload with the service.

I tried flashing different USBs, fast startup has been turned off in windows and UEFI fast boot has been turned off in the BIOS. This laptop uses ALC294, and looking it up it seems like this chipset has posed problems for many people, and solutions are very inconsistent as to whether they will work for certain laptop models. I've tried many solutions which involve adding lines to alsa-base.conf, though I'm not sure how to replicate restarts from a live CD, I've been restarting alsa and pipewire instead.

If it helps, POP OS in VirtualBox does have audio, though not sure how relevant that info is.

Not quite sure what other options I can work with from here. Any links to potential solutions?
 
Old 06-28-2023, 04:04 PM   #2
slac-in-the-box
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Ensure that there is no hardware switch or mute switch on one of the alternative function keys.
 
Old 06-28-2023, 07:34 PM   #3
michaelk
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Welcome to LinuxQuestions.

It would help to know the specific audio hardware although there are many threads with similar problems on different Asus devices. VirtualBox simulates audio hardware which defaults to Intel Intel AC'97 so not really relevant.

If I assume the audio hardware then I think you need to try something with it least a 6.2 version kernel which would be Fedora.
 
Old 06-29-2023, 05:28 AM   #4
fatmac
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Quote:
when I plug in a monitor via HDMI, the monitor DOES have sound.

So, the output is going to HDMI, this is what you need to change, in/with pavucontrol.
 
Old 07-14-2023, 06:04 AM   #5
MirandaOchoa
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Do you still need a help?
 
  


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